WE GOT YOUR FEET COVERED, NOW WE’VE GOT YOUR BACK.
FREE SHIPPING & RETURNS.
This one’s on us. All Milwaukee Boots are shipped via UPS ground delivery from our warehouse in Milwaukee, Wisconsin. At this time, we do not ship to PO boxes or international addresses –it’s not you, it’s us.
Orders are shipped within 1-2 business days and arrive 5-7 days after ship date. If you need them sooner, let us know and we’ll hit the ground running with any of our expedited shipping options.
- – UPS 2 Day – $30.00 UPS
- – Standard Overnight* $50.00
*Weekdays only, does not include Saturday delivery.
Shipping Delays as of 9/7/2021
We are currently experiencing shipping delays due to COVID. Our current order processing time is now 3-4 business days. Orders should arrive 5-7 business days after shipment.
*Labor Day: Closed 9/6. All orders placed during that time will begin processing on 9/7.
*Thanksgiving: Closed 11/25-11/26. All orders placed during that time will begin processing on 11/29.
*Christmas: Closed 12/24. All orders placed during that time will begin processing on 11/27.
*New Year’s: Closed 12/31. All orders placed during that time will begin processing on 1/3/22.
returns & exchange policy
We love our boots so much, that for 30 days after your purchase date, we’ll welcome them back into our store, arms wide open. Returns must be free of damage or signs of use and in their original box.
All purchases made November 13th – December 25th qualify for extended holiday 60 day returns. Orders placed may be returned up to 60 days from original purchase date during this time.
Returns are shipped via UPS ground delivery to our warehouse in Milwaukee, Wisconsin. Once we receive your return, a refund will be processed within 5 business days.
Custom embossed product are final sale and cannot be returned or exchanged for store credit.
We reserve all rights to refuse returns that do not meet our return policy.
Returns processing delay as of 9/7/2021
We are currently experiencing longer return processing time due to COVID. Returns are currently being processed within 10-12 business days of receipt. Provided that your return meets the criteria specified in our return policy, your card will be refunded within 10-12 business days.
Because our boots are handcrafted in small batches, we have limited quantities of each style and size. We can’t promise the boot you’re after will still be here by the time we receive your return. If you purchased your original boots on sale, we’ll honor the sale price within 30 days of your original purchase. Just contact us at [email protected] for your return label and a price adjustment.
E-gift cards cannot be exchanged for cash and cannot be applied to the initial purchase in which the gift card is included. Gift cards and store credit cannot be exchanged for cash value. Returned purchases made with a gift card or store credit will be credited back in the same form of payment.