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WE GOT YOUR FEET COVERED, NOW WE’VE GOT YOUR BACK.

SHIPPING & RETURNS.

This one’s on us. All Milwaukee Boots are shipped via FedEx ground delivery from our warehouse in Milwaukee, Wisconsin. At this time, we do not ship to PO boxes or international addresses –it’s not you, it’s us.

Orders are shipped within 1-2 business days and arrive 5-7 days after the ship date. If you need them sooner, let us know and we’ll hit the ground running with any of our expedited shipping options.

  • -Orders Under $99 – $5.80
  • -Orders Over $99 – Free
  • -FedEx 2 Day – $30.00
  • – Standard Overnight* – $50.00

*Weekdays only, does not include Saturday delivery.
*Holiday Exception: Any orders placed between 11/21/2022 – 12/31/2022 can be returned until 1/31/2023.

Holiday Closures

We are closed for the following holidays and all orders will ship on the following open business day.

  • -New Year’s Day
  • -Memorial Day
  • -Juneteenth
  • -Labor Day
  • -Black Friday
  • -Thanksgiving
  • -Christmas Eve
  • -Christmas Day
    *For holidays that fall on Saturday or Sunday, the office closure will be acknowledged on the Friday before or the Monday after.

returns & exchange policy

Returns

We love our boots so much, that for 30 days after your purchase date, we’ll welcome them back into our store, arms wide open. Returns must be free of damage or signs of use and in their original box.

Returns are shipped via FedEx ground delivery to our warehouse in Milwaukee, Wisconsin. Once we receive your return, a refund will be processed within 5 business days.

Custom embossed products are final sale and cannot be returned or exchanged for store credit.

We reserve all rights to refuse returns that do not meet our return policy.

Exchanges

Because our boots are handcrafted in small batches, we have limited quantities of each style and size. We can’t promise the boot you’re after will still be here by the time we receive your return. If you purchased your original boots on sale, we’ll honor the sale price within 30 days of your original purchase. Just contact us at [email protected] for your return label and a price adjustment.

E-Gift Cards

E-gift cards cannot be exchanged for cash and cannot be applied to the initial purchase in which the gift card is included. Gift cards and store credit cannot be exchanged for cash value. Returned purchases made with a gift card or store credit will be credited back in the same form of payment.

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